RESUME

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Professional ​

Summary

I am driven to deliver results through the use of key analysis, organizational, communication, and documentation skills. It is my passion to leverage business analyst, product owner, project manager, and leadership experience with a team-player attitude to add value.

Certificates & Certifications

• University of Texas (UT) Center for Professional Education (CPE) Business Analysis (BA) Certificate
  (March 2020)
   

• International Institute of Business Analysis (IIBA) Entry Certificate in Business Analysis (ECBA)
  (April 2019)

Professional​

Experience​

Thunderworks Games

Editor

2020-present

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Editing the written content of a role playing board game called Roll Player Adventures with regards to the following.

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• Proper punctuation, grammar, usage, and syntax.

• In-house styling, clarity, coherence, logical flow, and consistencies.

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BNSF Railway

Business Analyst

​2019 - 2020

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• Analyzed, improved, and documented the timesheet notification plan to encourage on-time timesheet submissions, improving financial reporting by $3M.

• Analyzed and improved PMO change, risk, and issue processes, resulting in quicker approvals and fewer emails.

• Developed, updated, verified, and published 235+ pages of in-house reference and training material to increase knowledge and awareness regarding project and resource management processes and guidelines.

• Standardized templates and accompanying guides to aid PMs in adjusting to the new PMO framework.​

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Mouser Electronics

Business Analyst

​2016-2019

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Elicited, confirmed, analyzed, documented, and managed requirements for the following projects.

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• Responsive redesign of the header and home page across 4 breakpoints, dozens of domains, 3 header types, JavaScript on/off, and 18 languages

• Redesign of the content management system, resulting in consolidated forms, single-sourced content, and an 80% increase in content creation process efficiency

• Localized invoicing in Japan, increasing sales from Japan

• Responsive redesign and standardization of 700+ supplier landing pages, creating a more consistent user experience

Analyzed and documented the following systems to serve as internal bodies of knowledge for future related projects: Translations and the Help Center.

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Lockheed Martin Corporation

Project Engineer Senior

​2009-2016

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Project Engineer Senior

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• Supervised 22 interns across several directorates for the AeroIT summer intern program.

• Retired 800 applications in a server farm, migrating 35% more than planned and completing 2 months early.

• Migrated 350 applications across 5 platforms from old infrastructure to the data center.

• Delivered multiple sessions of the Systems Architecture Fundamentals course for 50 participants.

• Coordinated 150 volunteers for Code Quest.

Information Systems Leadership Development Program Participant

IS&GS CTO Engineering

• Analyzed and reported on a $1.3M budget for the CTO.

• Planned annual 2013 budget to forecast labor and non-labor expenses.

• Published quarterly financial scorecards to demonstrate value-add and highlight at-risk budgets.

IS&GS Information Systems Architect (ISA) Program

• Processed 83 new applications for Qualified architects; and 17 re-certification applications for Advanced and Master architects.

• Managed memberships, mentorships, and communications.

• Planned monthly events.

Enhanced Security Initiative (ESI) Program

• Managed changes, risks, opportunities, and work authorization documents for 6 projects.

• Implemented and managed a lessons learned tool.

Soft
Skills

• Communication (written, verbal, publication, & presentation)

• Listening

• Dedication

• Results-oriented

• Persistence

• Change Enthusiasm

• Eagerness to Learn

• Critical Thinking

• Research

• Leadership

• Employee Development

• Problem Solving

• Troubleshooting

• Emotional Intelligence

• Team-oriented

Technical 
Skills

• Waterfall & Agile Methodologies

• Sprint Demonstrations

• Telecommunication

• IT, Aero Defense, E-commerce, & Transportation Industries

• Excel Spreadsheets & Pivot Tables

• Web, User, & Customer Experience

• User Acceptance & Quality Assurance Testing

• Process Analysis & Improvement

• Organization & Time Management

• Project Management

• Risk, Issue, & Change Management

• Business & Technical Acumen

• SQL

• Data Reporting & Visualization (Tableau, Google Analytics)

• Requirements Elicitation & Management

• .NET

• ASP.NET

• C#

• CSS

• HTML

• Java

• JSP

• PERL

• PHP

• Power Shell

• SQL

• Unix Shell

BA
Deliverables

• Business Requirements Document (BRD)

• Software Requirements Specification (SRS)

• Requirements Management Plans

• User Stories, Use Cases, Use Case Diagrams

• Requirements Traceability & Verification Matrix

Industries

• Aerospace

• Board Game

• Defense

• e-Commerce

• Electronic Components

• Government

• Information Technology

• Transportation

Tools

• Microsoft Office, Outlook, Project, & Visio

• Microsoft Team Foundation Server (TFS)

• Microsoft Teams

• Microsoft SharePoint

• WordPress

• IBM Rational DOORS

• BMC Remedy Service Management

• Twist

• Trello

• Google Analytics (GA)

• Tableau

• Atlassian Confluence

• Planview Enterprise One Portfolio & Resource Management (PRM)

• CollabNet VersionOne

• Realtime Board

Education

Pennsylvania State University

MS in Information Sciences & Technology (2013)

With a focus on Software Development
 

Purdue University

BS in Computer & Information Technology (2008)

With a focus on Network Engineering Technology and a Minor in Organizational Leadership & Supervision